{"id":19,"date":"2022-10-18T10:56:40","date_gmt":"2022-10-18T10:56:40","guid":{"rendered":"https:\/\/postalfly.com\/?page_id=19"},"modified":"2026-05-21T16:16:10","modified_gmt":"2026-05-21T16:16:10","slug":"contact","status":"publish","type":"page","link":"https:\/\/postalfly.com\/fr\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19\" class=\"elementor elementor-19\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-613acb7 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default ae-bg-gallery-type-default\" data-id=\"613acb7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"has_ae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-da3d0bb ae-bg-gallery-type-default\" data-id=\"da3d0bb\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fb4d9d9 elementor-widget elementor-widget-html\" data-id=\"fb4d9d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;500;600;700;800&display=swap');\n\n.postalfly-contact {\n    --pf-blue: #143f91;\n    --pf-bright-blue: #2b6cf5;\n    --pf-ink: #10295f;\n    --pf-muted: #5c6f84;\n    --pf-line: #dbe7f6;\n    --pf-soft: #f3f8ff;\n    --pf-card: #ffffff;\n    --pf-warm: #ffb84d;\n    --pf-green: #16a34a;\n    --pf-radius-lg: 20px;\n    --pf-radius-md: 12px;\n    --pf-radius-sm: 8px;\n    --pf-shadow: 0 18px 45px rgba(16, 41, 95, 0.08);\n\n    font-family: 'Inter', sans-serif;\n    color: var(--pf-ink);\n    padding: 48px 24px 72px;\n}\n\n.postalfly-contact * {\n    box-sizing: border-box;\n}\n\n.postalfly-contact__container {\n    max-width: 1280px;\n    margin: 0 auto;\n}\n\n.postalfly-contact__hero {\n    position: relative;\n    overflow: hidden;\n    border-radius: 28px;\n    background:\n        linear-gradient(135deg, rgba(20, 63, 145, 0.96), rgba(43, 108, 245, 0.82)),\n        url(\"https:\/\/postalfly.com\/wp-content\/uploads\/2024\/06\/blog11-goenvio.jpg\") center\/cover;\n    color: #ffffff;\n    padding: 48px;\n    margin-bottom: 24px;\n    min-height: 270px;\n    display: flex;\n    align-items: flex-end;\n}\n\n.postalfly-contact__hero::after {\n    content: \"\";\n    position: absolute;\n    right: 38px;\n    bottom: 32px;\n    width: 170px;\n    height: 10px;\n    border-radius: 999px;\n    background: var(--pf-warm);\n    opacity: 0.9;\n}\n\n.postalfly-contact__hero-content {\n    position: relative;\n    z-index: 1;\n    max-width: 720px;\n}\n\n.postalfly-contact__eyebrow {\n    display: inline-flex;\n    align-items: center;\n    width: max-content;\n    border-radius: 999px;\n    padding: 9px 14px;\n    margin-bottom: 18px;\n    background: rgba(255, 255, 255, 0.16);\n    color: #ffffff;\n    font-size: 13px;\n    line-height: 1;\n    font-weight: 700;\n    letter-spacing: 0;\n}\n\n.postalfly-contact__hero h1 {\n    max-width: 760px;\n    margin: 0 0 16px;\n    color: #ffffff;\n    font-size: clamp(38px, 5vw, 54px);\n    line-height: 1.03;\n    font-weight: 800;\n    letter-spacing: 0;\n}\n\n.postalfly-contact__lead {\n    max-width: 620px;\n    margin: 0;\n    color: rgba(255, 255, 255, 0.84);\n    font-size: 18px;\n    line-height: 1.65;\n}\n\n.postalfly-contact__stats {\n    display: grid;\n    grid-template-columns: repeat(3, 1fr);\n    gap: 14px;\n    margin-bottom: 24px;\n}\n\n.postalfly-contact__stat {\n    background: var(--pf-card);\n    border: 1px solid var(--pf-line);\n    border-radius: var(--pf-radius-md);\n    box-shadow: var(--pf-shadow);\n    padding: 16px;\n}\n\n.postalfly-contact__stat strong {\n    display: block;\n    color: var(--pf-bright-blue);\n    font-size: 24px;\n    line-height: 1;\n    margin-bottom: 6px;\n}\n\n.postalfly-contact__stat span {\n    display: block;\n    color: var(--pf-muted);\n    font-size: 13px;\n    font-weight: 700;\n}\n\n.postalfly-contact__grid {\n    display: grid;\n    grid-template-columns: 1.45fr 0.85fr;\n    gap: 24px;\n}\n\n.postalfly-contact__left,\n.postalfly-contact__right {\n    display: flex;\n    flex-direction: column;\n    gap: 24px;\n}\n\n.postalfly-contact__card,\n.postalfly-contact__priority {\n    background: var(--pf-card);\n    border: 1px solid var(--pf-line);\n    border-radius: var(--pf-radius-lg);\n    box-shadow: var(--pf-shadow);\n}\n\n.postalfly-contact__card {\n    padding: 30px;\n}\n\n.postalfly-contact__card h2,\n.postalfly-contact__card h3,\n.postalfly-contact__priority h3 {\n    margin: 0 0 10px;\n    color: var(--pf-ink);\n    letter-spacing: 0;\n}\n\n.postalfly-contact__card p,\n.postalfly-contact__priority p {\n    margin: 0 0 24px;\n    color: var(--pf-muted);\n    line-height: 1.65;\n}\n\n.postalfly-contact__priority {\n    padding: 28px;\n    position: relative;\n    overflow: hidden;\n    background:\n        linear-gradient(135deg, rgba(20, 63, 145, 0.98), rgba(43, 108, 245, 0.9));\n    color: #ffffff;\n}\n\n.postalfly-contact__priority::after {\n    content: \"\";\n    position: absolute;\n    right: -70px;\n    bottom: -70px;\n    width: 220px;\n    height: 220px;\n    background: rgba(255, 255, 255, 0.12);\n    border-radius: 40px;\n    transform: rotate(18deg);\n}\n\n.postalfly-contact__priority > * {\n    position: relative;\n    z-index: 1;\n}\n\n.postalfly-contact__priority h3 {\n    color: #ffffff;\n    font-size: 26px;\n    line-height: 1.15;\n}\n\n.postalfly-contact__priority p {\n    color: rgba(255, 255, 255, 0.88);\n}\n\n.postalfly-contact__track-box {\n    background: rgba(255, 255, 255, 0.12);\n    border: 1px solid rgba(255, 255, 255, 0.22);\n    border-radius: var(--pf-radius-md);\n    padding: 14px;\n}\n\n.postalfly-contact__track-box input {\n    width: 100%;\n    border: 1px solid transparent;\n    border-radius: var(--pf-radius-sm);\n    padding: 13px 14px;\n    font: inherit;\n    outline: none;\n    margin-bottom: 10px;\n}\n\n.postalfly-contact__track-box button,\n.postalfly-contact .wpcf7-submit {\n    background: var(--pf-bright-blue);\n    color: #ffffff;\n    border: 0;\n    border-radius: 999px;\n    padding: 13px 22px;\n    font: inherit;\n    font-weight: 800;\n    cursor: pointer;\n    transition: background 0.2s ease, transform 0.2s ease;\n}\n\n.postalfly-contact__track-box button {\n    background: #ffffff;\n    color: var(--pf-blue);\n    width: 100%;\n}\n\n.postalfly-contact__track-box button:hover,\n.postalfly-contact .wpcf7-submit:hover {\n    transform: translateY(-1px);\n}\n\n.postalfly-contact__form-note {\n    background: var(--pf-soft);\n    color: var(--pf-blue);\n    border-radius: var(--pf-radius-md);\n    padding: 14px 16px;\n    font-size: 14px;\n    font-weight: 700;\n    margin-bottom: 22px;\n}\n\n.postalfly-contact .wpcf7-form label {\n    display: block;\n    font-weight: 700;\n    font-size: 14px;\n    color: var(--pf-ink);\n    margin-bottom: 8px;\n}\n\n.postalfly-contact .wpcf7-text,\n.postalfly-contact .wpcf7-email,\n.postalfly-contact .wpcf7-tel,\n.postalfly-contact .wpcf7-textarea,\n.postalfly-contact .wpcf7-select {\n    width: 100%;\n    background: #f3f6fb;\n    border: 1px solid transparent;\n    border-radius: var(--pf-radius-sm);\n    padding: 14px 15px;\n    color: var(--pf-ink);\n    font: inherit;\n    outline: none;\n    transition: border-color 0.2s ease, background 0.2s ease;\n}\n\n.postalfly-contact .wpcf7-text:focus,\n.postalfly-contact .wpcf7-email:focus,\n.postalfly-contact .wpcf7-tel:focus,\n.postalfly-contact .wpcf7-textarea:focus,\n.postalfly-contact .wpcf7-select:focus {\n    background: #ffffff;\n    border-color: var(--pf-bright-blue);\n}\n\n.postalfly-contact .wpcf7-textarea {\n    min-height: 130px;\n    resize: vertical;\n}\n\n.postalfly-contact .wpcf7-submit {\n    margin-top: 10px;\n}\n\n.postalfly-contact__methods {\n    display: grid;\n    gap: 14px;\n}\n\n.postalfly-contact__method {\n    display: flex;\n    gap: 14px;\n    align-items: flex-start;\n    border: 1px solid var(--pf-line);\n    background: #ffffff;\n    border-radius: var(--pf-radius-md);\n    padding: 18px;\n}\n\n.postalfly-contact__icon {\n    width: 42px;\n    height: 42px;\n    min-width: 42px;\n    border-radius: 12px;\n    display: grid;\n    place-items: center;\n    background: var(--pf-soft);\n    color: var(--pf-bright-blue);\n}\n\n.postalfly-contact__label {\n    font-size: 13px;\n    color: var(--pf-muted);\n    font-weight: 700;\n    margin-bottom: 4px;\n}\n\n.postalfly-contact__value {\n    color: var(--pf-ink);\n    font-size: 17px;\n    font-weight: 800;\n    line-height: 1.35;\n    word-break: break-word;\n}\n\n.postalfly-contact__value a {\n    color: var(--pf-bright-blue);\n    text-decoration: none;\n}\n\n.postalfly-contact__hubs {\n    background:\n        linear-gradient(135deg, rgba(20, 63, 145, 0.08), rgba(43, 108, 245, 0.08)),\n        #ffffff;\n}\n\n.postalfly-contact__hub-list {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 10px;\n    margin-top: 20px;\n}\n\n.postalfly-contact__hub {\n    display: inline-flex;\n    align-items: center;\n    gap: 8px;\n    background: #ffffff;\n    border: 1px solid var(--pf-line);\n    border-radius: 999px;\n    padding: 9px 14px;\n    box-shadow: 0 6px 18px rgba(15, 23, 42, 0.05);\n    font-size: 14px;\n}\n\n.postalfly-contact__hub strong {\n    color: var(--pf-bright-blue);\n}\n\n.postalfly-contact__faq {\n    display: grid;\n    gap: 10px;\n}\n\n.postalfly-contact__faq details {\n    border: 1px solid var(--pf-line);\n    border-radius: var(--pf-radius-md);\n    background: #ffffff;\n    padding: 16px 18px;\n}\n\n.postalfly-contact__faq summary {\n    cursor: pointer;\n    font-weight: 800;\n    color: var(--pf-ink);\n}\n\n.postalfly-contact__faq details p {\n    margin: 12px 0 0;\n    font-size: 14px;\n}\n\n.postalfly-contact__unlock-result {\n    display: none;\n    margin-top: 12px;\n    background: #ffffff;\n    color: var(--pf-blue);\n    border-radius: var(--pf-radius-sm);\n    padding: 12px;\n    font-weight: 900;\n    text-align: center;\n}\n\n@media (max-width: 960px) {\n    .postalfly-contact {\n        padding: 28px 16px 56px;\n    }\n\n    .postalfly-contact__hero {\n        padding: 34px 24px;\n        min-height: 300px;\n        border-radius: 22px;\n    }\n\n    .postalfly-contact__hero::after {\n        right: 24px;\n        bottom: 24px;\n        width: 118px;\n        height: 8px;\n    }\n\n    .postalfly-contact__hero h1 {\n        font-size: 38px;\n    }\n\n    .postalfly-contact__grid,\n    .postalfly-contact__stats {\n        grid-template-columns: 1fr;\n    }\n\n    .postalfly-contact__card,\n    .postalfly-contact__priority {\n        padding: 24px;\n    }\n}\n<\/style>\n\n<section class=\"postalfly-contact\">\n    <div class=\"postalfly-contact__container\">\n\n        <header class=\"postalfly-contact__hero\">\n            <div class=\"postalfly-contact__hero-content\">\n                <div class=\"postalfly-contact__eyebrow\">Assistance PostalFly<\/div>\n                <h1>Nous sommes l\u00e0 pour vous aider avec votre envoi.<\/h1>\n                <p class=\"postalfly-contact__lead\">\n                    Contactez l\u2019\u00e9quipe PostalFly pour obtenir de l\u2019aide sur les commandes, exp\u00e9ditions, livraisons, incidents, retours ou le suivi de colis.\n                <\/p>\n            <\/div>\n        <\/header>\n\n        <div class=\"postalfly-contact__stats\">\n            <div class=\"postalfly-contact__stat\">\n                <strong>24\/7<\/strong>\n                <span>Assistance prioritaire<\/span>\n            <\/div>\n            <div class=\"postalfly-contact__stat\">\n                <strong>2h<\/strong>\n                <span>D\u00e9lai de r\u00e9ponse estim\u00e9<\/span>\n            <\/div>\n            <div class=\"postalfly-contact__stat\">\n                <strong>Mondial<\/strong>\n                <span>Gestion internationale<\/span>\n            <\/div>\n        <\/div>\n\n        <div class=\"postalfly-contact__grid\">\n            <div class=\"postalfly-contact__left\">\n\n                <div class=\"postalfly-contact__card\">\n                    <h2>Envoyez-nous un message<\/h2>\n                    <p>Remplissez le formulaire et notre \u00e9quipe examinera votre dossier d\u00e8s que possible.<\/p>\n\n                    <div class=\"postalfly-contact__form-note\">\n                        Conseil : indiquez votre num\u00e9ro de commande PostalFly si vous en avez d\u00e9j\u00e0 un.\n                    <\/div>\n\n                    \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f100-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"100\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/fr\/wp-json\/wp\/v2\/pages\/19#wpcf7-f100-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact formulaire\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/fr\/wp-json\/wp\/v2\/pages\/19#wpcf7-f100-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"100\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f100-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"T\u00e9l\u00e9phone*\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"1\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Message...\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"Acceptance\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"Acceptance\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span style=\"font-weight: 400;\"> <a href=\"https:\/\/postalfly.com\/fr\/protection-des-donnees\/\">J\u2019ai lu et j\u2019accepte la politique de protection des donn\u00e9es<\/a> *<\/span><\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/div>\n<div class=\"column one\">\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Envoyer\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\n<\/div>\n\n                <\/div>\n\n                <div class=\"postalfly-contact__card postalfly-contact__hubs\">\n                    <h2>Centres d\u2019assistance PostalFly<\/h2>\n                    <p>\n                        Nous coordonnons l\u2019assistance pour les envois nationaux et internationaux depuis nos principaux centres op\u00e9rationnels.\n                    <\/p>\n\n                    <div class=\"postalfly-contact__hub-list\">\n                        <span class=\"postalfly-contact__hub\"><strong>MIA<\/strong> Miami<\/span>\n                        <span class=\"postalfly-contact__hub\"><strong>MAD<\/strong> Madrid<\/span>\n                        <span class=\"postalfly-contact__hub\"><strong>LHR<\/strong> London<\/span>\n                        <span class=\"postalfly-contact__hub\"><strong>CDG<\/strong> Paris<\/span>\n                        <span class=\"postalfly-contact__hub\"><strong>DXB<\/strong> duba\u00ef<\/span>\n                    <\/div>\n                <\/div>\n\n            <\/div>\n\n            <aside class=\"postalfly-contact__right\">\n\n                <div class=\"postalfly-contact__priority\">\n                    <h3>Vous avez d\u00e9j\u00e0 une commande ?<\/h3>\n                    <p>Saisissez votre num\u00e9ro de commande pour afficher le canal d\u2019assistance prioritaire.<\/p>\n\n                    <div class=\"postalfly-contact__track-box\">\n                        <input type=\"text\" id=\"postalfly-order-input\" placeholder=\"Exemple : PF-123456\">\n                        <button type=\"button\" id=\"postalfly-unlock-button\">Voir l\u2019assistance prioritaire<\/button>\n                        <div class=\"postalfly-contact__unlock-result\" id=\"postalfly-unlock-result\">\n                            info@postalfly.com\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"postalfly-contact__card\">\n                    <h3>Canaux de contact<\/h3>\n                    <p>Contactez PostalFly pour obtenir de l\u2019aide sur les commandes, exp\u00e9ditions, livraisons ou incidents.<\/p>\n\n                    <div class=\"postalfly-contact__methods\">\n                        <div class=\"postalfly-contact__method\">\n                            <div class=\"postalfly-contact__icon\">\n                                <svg width=\"21\" height=\"21\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                                    <path d=\"M4 4h16v16H4z\"><\/path>\n                                    <path d=\"m22 6-10 7L2 6\"><\/path>\n                                <\/svg>\n                            <\/div>\n                            <div>\n                                <div class=\"postalfly-contact__label\">E-mail<\/div>\n                                <div class=\"postalfly-contact__value\">\n                                    <a href=\"mailto:info@postalfly.com\">info@postalfly.com<\/a>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"postalfly-contact__method\">\n                            <div class=\"postalfly-contact__icon\">\n                                <svg width=\"21\" height=\"21\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                                    <path d=\"M21 10c0 7-9 12-9 12S3 17 3 10a9 9 0 1 1 18 0z\"><\/path>\n                                    <circle cx=\"12\" cy=\"10\" r=\"3\"><\/circle>\n                                <\/svg>\n                            <\/div>\n                            <div>\n                                <div class=\"postalfly-contact__label\">Suivi<\/div>\n                                <div class=\"postalfly-contact__value\">Consultez le statut de votre envoi PostalFly<\/div>\n                            <\/div>\n                        <\/div>\n\n                        <div class=\"postalfly-contact__method\">\n                            <div class=\"postalfly-contact__icon\">\n                                <svg width=\"21\" height=\"21\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                                    <path d=\"M9 11l3 3L22 4\"><\/path>\n                                    <path d=\"M21 12v7a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V5a2 2 0 0 1 2-2h11\"><\/path>\n                                <\/svg>\n                            <\/div>\n                            <div>\n                                <div class=\"postalfly-contact__label\">Commandes et incidents<\/div>\n                                <div class=\"postalfly-contact__value\">Nous g\u00e9rons les modifications, demandes et probl\u00e8mes de livraison<\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n\n                <div class=\"postalfly-contact__card\">\n                    <h3>Questions fr\u00e9quentes<\/h3>\n\n                    <div class=\"postalfly-contact__faq\">\n                        <details>\n                            <summary>Combien de temps faut-il pour recevoir une r\u00e9ponse ?<\/summary>\n                            <p>Nous r\u00e9pondons g\u00e9n\u00e9ralement sous 2 heures pendant les heures d\u2019ouverture.<\/p>\n                        <\/details>\n\n                        <details>\n                            <summary>O\u00f9 puis-je trouver mon num\u00e9ro de commande ?<\/summary>\n                            <p>Vous le trouverez dans votre e-mail de confirmation PostalFly ou dans votre espace client.<\/p>\n                        <\/details>\n\n                        <details>\n                            <summary>Puis-je modifier une adresse ?<\/summary>\n                            <p>Oui, \u00e0 condition que l\u2019envoi ne soit pas encore entr\u00e9 dans la phase finale de livraison.<\/p>\n                        <\/details>\n\n                        <details>\n                            <summary>PostalFly g\u00e8re-t-il les envois internationaux ?<\/summary>\n                            <p>Oui, notre \u00e9quipe peut vous aider avec les envois nationaux et internationaux.<\/p>\n                        <\/details>\n                    <\/div>\n                <\/div>\n\n            <\/aside>\n        <\/div>\n\n    <\/div>\n<\/section>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n    var button = document.getElementById('postalfly-unlock-button');\n    var input = document.getElementById('postalfly-order-input');\n    var result = document.getElementById('postalfly-unlock-result');\n\n    if (!button || !input || !result) return;\n\n    button.addEventListener('click', function () {\n        if (input.value.trim() === '') {\n            input.focus();\n            input.style.border = '2px solid #ffffff';\n            return;\n        }\n\n        result.style.display = 'block';\n    });\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_ae_slider elementor-section elementor-top-section elementor-element elementor-element-dd078e2 elementor-section-boxed elementor-section-height-default 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