PostalFly Support

We are here to help you with your shipment.

Contact the PostalFly team for help with orders, shipments, deliveries, incidents, returns or parcel tracking.

24/7 Priority support

2h Estimated response time

Global International management

Send us a message

Complete the form and our team will review your case as soon as possible.

Tip: include your PostalFly order number if you already have one.

We coordinate support for national and international shipments from our main operational hubs.

MIA Miami MAD Madrid LHR London CDG Paris DXB Dubai

Enter your order number to view the priority support channel.

[email protected]

Contact PostalFly for help with orders, shipments, deliveries or incidents.

info@postalfly.com

Tracking

Check the status of your PostalFly shipment

Orders and incidents

We manage changes, queries and delivery issues

How long does it take to receive a response?

We usually respond within 2 hours during operating hours.

Where can I find my order number?

You can find it in your PostalFly confirmation email or in your customer area.

Can I change an address?

Yes, provided the shipment has not yet entered the final delivery stage.

Does PostalFly manage international shipments?

Yes, our team can help you with national and international shipments.