Frankfurt Airport Lost and Found
We help you recover items located at Frankfurt Airport and arrange secure collection, professional packing, and delivery to your home or office.
Frankfurt Airport (FRA)
From the Frankfurt Airport Lost and Found office to your home
Have you lost something at Frankfurt Airport? Once the Lost and Found office confirms they have your item, you do not need to return to the airport. PostalFly can manage the logistics so your belongings are sent directly to you.
Our service is designed for passengers who already have confirmation from the airport or need help arranging safe delivery after their lost item has been located.
Request your quote
How to recover your lost item at Frankfurt Airport
Follow these simple steps once the airport, airline or Lost and Found office confirms that your item has been located.
1. Contact Lost and Found
Once your lost item has been found, the airport Lost and Found office will usually provide you with a reference number or collection instructions.
2. Request a quote
Send us the collection details and delivery address. We will send you the cost of our recovery, packing and delivery service.
3. Receive it at home
Once payment is confirmed, our team arranges collection, prepares the shipment and sends your lost item safely to your address.
No airport return needed
Receive your item without travelling back to Frankfurt Airport.
Secure packing
Careful preparation for national or international transport.
Clear quotation
Know the cost before confirming the service.
Airport terminal items
Lost something inside the airport terminal?
If you lost your item in the terminal, security control area, shops, restaurants or common airport areas, the Frankfurt Airport Lost and Found office may be the right point of contact.
Contact the airport
Use the official Lost and Found online form: Notification of loss, or call the Lost Property line +49 69 690 32600 (Mon-Sat, 08:00-16:00).
Wait for confirmation
If the office has your item, they will contact you and may provide a reference number or collection instructions.
Arrange home shipping
Request our collection, packing and shipping service so you can receive the item without returning to the airport.
Items we can usually handle
What kind of items can PostalFly recover?
- Phones, tablets, laptops and electronic devices
- Personal documents such as ID, passport or driving licence
- Carry-on luggage, backpacks, suitcases and bags
- Clothing, glasses, headphones, watches and jewellery
- Valuable or sentimental items located by Lost and Found
Important information
The item must be confirmed by the office
PostalFly does not replace the official Lost and Found process. The airport or responsible office must confirm that the item has been located and can be collected or released.
Once the item is available, we can help with the logistics: authorisation, collection, packing, shipping and delivery tracking.
Items left on board
Forgot something on the plane at Frankfurt Airport?
If the item was left inside the aircraft, the airline may manage the case directly. In that situation, you should contact the airline first and follow their instructions.
Choose your airline
Use our airline search tool to find the correct contact for cabin items or mishandled checked baggage.
Wait for confirmation
If your item is found, the airline or handling agent may provide a reference number or collection instructions.
Request delivery
When the item is ready for collection, PostalFly can arrange shipment to your address.
Office location
Lost and Found Office Location at Frankfurt Airport
If you prefer to collect your item in person, visit the Lost Property office at Frankfurt Airport. If you cannot return to the airport, we can help manage collection and delivery to your address.
Location
Terminal 1, Area A, Level 0 (Lost Property)
Address
Flughafen Frankfurt, 60547 Frankfurt am Main, Germany
Online report
Lost and Found form: Notification of loss
Phone
Lost Property line: +49 69 690 32600
General info: +49 1806 372 4636
Opening hours
Daily service commonly indicated around 08:00-16:00 for the Lost Property desk. Check current hours before visiting.
PostalFly alternative
Request collection and delivery if you cannot collect the item in person.
Frequently Asked Questions
How do I know if Frankfurt Airport has found my lost item?
Submit a report via Frankfurt Airport's Lost and Found form or call the Lost Property line. If located, they will inform you and may issue a reference number.
What do I do once the office confirms they have my item?
Request your PostalFly quote and we can help manage collection, packing, export paperwork if needed, and delivery.
How much does shipping cost?
Prices depend on weight, volume, destination and packaging. We will email you a clear quote before payment.
Can PostalFly collect my item if I am outside Germany?
Yes. If the item can be released by the Lost and Found office, we can help arrange collection and international delivery to your address.
What if I lost something on the plane?
If the item was left on board, the airline may manage the case directly. Contact the airline first, then request PostalFly shipping once the item is confirmed and available for collection.
Request shipping for your lost item now
From the Frankfurt Airport Lost and Found process to your home, PostalFly helps you avoid paperwork, travel and unnecessary delays.
Request quote
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