Amsterdam Airport Schiphol Lost and Found
We help you recover items located at Amsterdam Airport Schiphol and arrange secure collection, professional packing, and delivery to your home or office.
Amsterdam Airport Schiphol (AMS)
From the Amsterdam Airport Schiphol Lost and Found office to your home
Have you lost something at Amsterdam Airport Schiphol? Once the Lost and Found office confirms they have your item, you do not need to return to the airport. PostalFly can manage the logistics so your belongings are sent directly to you.
Our service is designed for passengers who already have confirmation from the airport or need help arranging safe delivery after their lost item has been located.
Request your quote
How to recover your lost item at Amsterdam Airport Schiphol
Follow these simple steps once the airport, airline or Lost and Found office confirms that your item has been located.
1. Contact Lost and Found
Once your lost item has been found, the airport Lost and Found office will usually provide you with a reference number or collection instructions.
2. Request a quote
Send us the collection details and delivery address. We will send you the cost of our recovery, packing and delivery service.
3. Receive it at home
Once payment is confirmed, our team arranges collection, prepares the shipment and sends your lost item safely to your address.
No airport return needed
Receive your item without travelling back to Amsterdam Airport Schiphol.
Secure packing
Careful preparation for national or international transport.
Clear quotation
Know the cost before confirming the service.
Airport terminal items
Lost something inside the airport terminal?
If you lost your item in the terminal, security control area, shops, restaurants or common airport areas, the Schiphol Lost and Found office may be the right point of contact.
Contact the airport
Wait for confirmation
Arrange home shipping
Items we can usually handle
What kind of items can PostalFly recover?
- Phones, tablets, laptops and electronic devices
- Personal documents such as ID, passport or driving licence
- Carry-on luggage, backpacks, suitcases and bags
- Clothing, glasses, headphones, watches and jewellery
- Valuable or sentimental items located by Lost and Found
Important information
The item must be confirmed by the office
PostalFly does not replace the official Lost and Found process. The airport or responsible office must confirm that the item has been located and can be collected or released.
Once the item is available, we can help with the logistics: authorisation, collection, packing, shipping and delivery tracking.
Items left on board
Forgot something on the plane at Amsterdam Airport Schiphol?
If the item was left inside the aircraft, the airline may manage the case directly. In that situation, you should contact the airline first and follow their instructions.
Choose your airline
Use our airline search tool to find the correct contact for cabin items or mishandled checked baggage.
Wait for confirmation
If your item is found, the airline or handling agent may provide a reference number or collection instructions.
Request delivery
When the item is ready for collection, PostalFly can arrange shipment to your address.
Office location
Lost and Found Office Location at Amsterdam Airport Schiphol
If you prefer to collect your item in person, go to the Lost and Found areas at Amsterdam Airport Schiphol. If you cannot return to the airport, we can help manage collection and delivery to your address.
Location
Basement level, Kelderplein, between Arrivals 1 and 2
Address
Evert van de Beekstraat 202, 1118 CP Schiphol, Netherlands
Contact form
Use the online form at schiphol.nl/lostandfound
Phones
Lost and Found: +31 20 333 0333
Airport contact center: +31 20 794 0800
Opening hours
Daily 08:00-20:00
Property collection at the desk during opening hours
PostalFly alternative
Request collection and delivery if you cannot collect the item in person.
Frequently Asked Questions
How do I know if the airport has found my lost item?
Contact the Amsterdam Airport Schiphol Lost and Found office. If they have located your item, they will inform you and may provide a reference number or collection instructions.
What do I do when the office confirms they have found my item?
Request your quote from PostalFly. We can then help arrange collection, packing and shipping to your home or office.
How much does shipping for lost items cost?
The price depends on destination, weight, volume, item type and any special handling requirements. You will receive a clear quote before payment.
Can PostalFly collect my item if I am outside the Netherlands?
Yes. If the item can be released by the Lost and Found office, we can help arrange collection and international delivery to your address.
Do you pack the item before shipping?
Yes. Packing is part of the service. The item is prepared for transport to reduce the risk of damage during delivery.
What if I lost something on the plane?
If the item was left on board, the airline may manage the case directly. Contact the airline first, then request PostalFly shipping once the item is confirmed and available for collection.
Request shipping for your lost item now
From the Amsterdam Airport Schiphol Lost and Found process to your home, PostalFly helps you avoid paperwork, travel and unnecessary delays.
Request quote
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