Guadalajara International Airport (GDL) – Lost and Found

We recover your lost items and send them directly to your home!

From the Guadalajara Lost and Found Office to your home: PostalFly takes care of everything!

Lost something at Guadalajara International Airport (GDL)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles collection, packing, and shipping to your home or office.

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Guadalajara Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Guadalajara (GDL)

Contact

1. Contact the Lost and Found Office

Once they find your item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Guadalajara (GDL)? Here's what to do

If you lost something at GDL or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at GDL terminal

In the airport terminal

1

Report and contact

Email: [email protected]
Tip: Include your flight, date, terminal, item description and photos if possible.

2

Confirmation

If the office has your item, they’ll contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service. Receive the item at home—no airport return trip needed.

Forgot something on the plane at Guadalajara (GDL)?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage at GDL.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Guadalajara – GDL approach

Frequently Asked Questions

How do I know if the airport has found my lost item?

At GDL, email the Lost & Found office. If they have it, you will receive a reference number.

What do I do when the office confirms they have my item?

Request your quote from PostalFly and we take care of collection, packing and shipping to your address.

How much does shipping cost?

It depends on weight, volume and destination. You’ll receive a clear quote in under an hour.

What kind of items can you recover?

  • Phones, tablets and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost & Found has your item, we’ll get it to you wherever you are.

Request shipping for your lost item now

From the Guadalajara Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel—recover your belongings comfortably, quickly and securely.

👉 Request your quote in under a minute.

Request quote

Lost and Found Office Location at Guadalajara International Airport (GDL)

If you prefer to collect your item in person, visit the Information Desk at GDL. We can also manage collection and shipping to your address.

Location

Information Desk – Guadalajara Airport

Airport address

Carr. Guadalajara – Chapala Km 17.5, 45659 Jal., Mexico

Contacts

Email: [email protected]

Opening hours

Check current hours with the Information Desk before visiting.