Istanbul Airport Lost and Found (IST)

We recover your lost items and send them directly to your home!

From the Istanbul Lost and Found Office to your home: PostalFly takes care of everything!

Lost something at Istanbul Airport (IST)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles collection, packing, and shipping to your home or office.

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Istanbul Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Istanbul Airport

Contact

1. Contact the Lost and Found Office

Once they find your lost item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Istanbul Airport (IST)? Here's what to do

If you lost something at IST or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at IST terminal

In the airport terminal

1

Contact Lost & Found / terminal office

Online form: Istanbul Airport — Lost & Found form
Email: [email protected]

Physical locations: Departures Floor – opposite Check-in Area R; International area – opposite Gate C3 (after passport control).

2

Confirmation

If the office finds the item, they will contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service for found items. Receive it at home without returning to the airport.

Forgot something on the plane at Istanbul Airport?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage at IST.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Istanbul and IST approach

Frequently Asked Questions

How do I know if the airport has found my lost item?

At IST, submit the online form or email the office. If they have it, you will receive a reference number.

What do I do when the office confirms they have my item?

Request your quote from PostalFly and we take care of collection, packing and shipping to your address.

How much does shipping cost?

It depends on weight, volume and destination. You’ll receive a clear quote in under an hour.

What kind of items can you recover?

  • Phones, tablets and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost & Found has your item, we’ll get it to you wherever you are.

Request shipping for your lost item now

From the Istanbul Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel—recover your belongings comfortably, quickly and securely.

👉 Request your quote in under a minute.

Request quote

Lost and Found Office Location at Istanbul Airport (IST)

If you prefer to collect your item in person, go to the Lost and Found areas at IST. We can also manage collection and shipping to your address.

Location

Departures Floor — opposite Check-in Area R.
International area — opposite Gate C3 (after passport control).

Address

Istanbul Airport (IST), Arnavutköy, Istanbul, Türkiye

Contacts

Online form: Istanbul Airport — Lost & Found form

Email: [email protected]

Checked baggage: contact your airline or its ground handler at IST.

Opening hours

The office is open 24 hours a day, 7 days a week.