Buenos Aires Aeroparque (AEP) – Lost and Found

We recover your lost items and send them directly to your home!

From the AEP Lost and Found Office to your home: PostalFly takes care of everything!

Lost something at Aeroparque Jorge Newbery (AEP)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles collection, packing, and shipping to your home or office.

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Buenos Aires Aeroparque AEP terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Buenos Aires Aeroparque (AEP)

Contact

1. Contact the Lost and Found Office

Once they find your item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Buenos Aires Aeroparque (AEP)? Here's what to do

If you lost something at AEP or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at AEP terminal

In the airport terminal

1

Report and contact

Submit via the official portal: Contact / Suggestions & Claims
Phone: +54 11 4514-1621 / +54 11 4514-1541
Hours (Lost Property): Monday–Friday, 09:00–13:00.
Location: Área C, Aeroparque Jorge Newbery (AEP).

2

Confirmation

If the office has your item, they’ll contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service. Receive the item at home—no airport return trip needed.

Forgot something on the plane at Buenos Aires Aeroparque (AEP)?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage at AEP.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Buenos Aires – AEP approach

Frequently Asked Questions

How do I know if the airport has found my lost item?

At AEP, use the official contact page or call the Lost & Found numbers. If they have it, you will receive a reference number.

What do I do when the office confirms they have my item?

Request your quote from PostalFly and we take care of collection, packing and shipping to your address.

How much does shipping cost?

It depends on weight, volume and destination. You’ll receive a clear quote in under an hour.

What kind of items can you recover?

  • Phones, tablets and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost & Found has your item, we’ll get it to you wherever you are.

Request shipping for your lost item now

From the AEP Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel—recover your belongings comfortably, quickly and securely.

👉 Request your quote in under a minute.

Request quote

Lost and Found Office Location at Buenos Aires Aeroparque (AEP)

If you prefer to collect your item in person, visit the Lost and Found office at AEP. We can also manage collection and shipping to your address.

Location

Área C, Aeroparque Jorge Newbery (AEP)

Airport address

Av. Costanera Rafael Obligado s/n, C1425 CABA, Argentina

Phone

+54 11 4514-1621 / +54 11 4514-1541

Online report

Official contact form – Aeropuertos Argentina

Opening hours

Monday to Friday, 09:00–13:00.