Santiago de Chile Airport (SCL) – Lost and Found

We recover your lost items and send them directly to your home!

From the SCL Lost and Found Office to your home: PostalFly takes care of everything!

Lost something at Santiago de Chile Airport (SCL)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles collection, packing, and shipping to your home or office.

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Santiago de Chile SCL terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Santiago de Chile (SCL)

Contact

1. Contact the Lost and Found Office

Once they find your item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Santiago de Chile (SCL)? Here's what to do

If you lost something at SCL or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at SCL terminal

In the airport terminal

1

Report and contact

Submit via the official form: Lost and Found – SCL
Or call the 24h Lost & Found line: +56 2 2690 1796.

2

Confirmation

If the office has your item, they’ll contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service. Receive the item at home—no airport return trip needed.

Forgot something on the plane at Santiago (SCL)?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage at SCL.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Santiago – SCL approach

Frequently Asked Questions

How do I know if the airport has found my lost item?

At SCL, submit the loss via the official form or call the 24h line. If they have it, you will receive a reference number.

What do I do when the office confirms they have my item?

Request your quote from PostalFly and we take care of collection, packing and shipping to your address.

How much does shipping cost?

It depends on weight, volume and destination. You’ll receive a clear quote in under an hour.

What kind of items can you recover?

  • Phones, tablets and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost & Found has your item, we’ll get it to you wherever you are.

Request shipping for your lost item now

From the SCL Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel—recover your belongings comfortably, quickly and securely.

👉 Request your quote in under a minute.

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Lost and Found Office Location at Santiago de Chile Airport (SCL)

If you prefer to collect your item in person, visit the Information Desk at SCL. We can also manage collection and shipping to your address.

Location

Information Desk – Arturo Merino Benítez Airport (SCL)

Airport address

Aviador David Fuentes, Pudahuel, Región Metropolitana, Chile

Phone

+56 2 2690 1796 (24/7)

Online report

Lost and Found – SCL official form

Opening hours

Open 24 hours a day.