Düsseldorf Airport Lost and Found

We recover your lost items and send them directly to your home!

From the Düsseldorf Airport Lost and Found Office to your home: PostalFly takes care of everything!

Have you lost something at Düsseldorf Airport (DUS)? No need to return to the airport. Once the Lost & Found confirms they have your item, PostalFly handles everything: collection, packing, and shipping to your home or office.

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Düsseldorf Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Düsseldorf airport

Contact

1. Contact the Lost and Found Office

Once they find your lost item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Düsseldorf Airport? Here's what to do

If you lost something at Düsseldorf Airport or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Düsseldorf Airport Lost and Found

In the airport terminal

1

Start an inquiry

Use the official online form of Düsseldorf Airport Lost & Found to report your item: Online request (DUS Lost & Found).

2

Confirmation

If the office finds the item, they will contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service for found items. Receive it at home without returning to the airport.

Forgot something on the plane in Düsseldorf?

1

Choose your airline

Use our search tool to find the airline’s contact for cabin items or mishandled checked baggage.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane in flight over Düsseldorf (DUS)

Frequently Asked Questions

How do I know if the airport has found my lost item?

Contact the Düsseldorf Airport Lost and Found office via the official online form. If they have located it, they will inform you and give you a reference number.

What do I do when the office confirms they have found my item?

Request your quote from PostalFly and we take care of the collection, packing, and shipping.

How much does shipping for lost items cost?

It depends on weight, volume, and destination. You will receive a clear quote in less than an hour.

What kind of items can you recover?

  • Phones, tablets, and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost and Found has your item, we will get it to you wherever you are.

Request shipping for your lost item now

From the Düsseldorf Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel. Recover your belongings comfortably, quickly, and securely.

👉 Request your quote in under a minute.

Request quote

Lost and Found Office Location at Düsseldorf Airport

If you prefer to collect your item in person, go to the Lost and Found areas at DUS. We can also manage collection and shipping to your address.

Location

Car Park P3, Level 0 (Lost & Found office)

Address

Terminal Ring 4a (P3), 40474 Düsseldorf, Germany

Contact

Submit via the official form: DUS Lost & Found Online Request

Airline baggage (handlers)

Global GSRM Lost & Found (airline/checked bags): +49 211 911 902 03 — [email protected]

More info: Lost or damaged baggage (DUS)

Opening hours

Daily 06:00–21:30

You can also hand in found items at the Arrivals information desk at any time.