Geneva Airport Lost and Found
We recover your lost items and send them directly to your home!
From the Geneva Airport Lost and Found Office to your home: PostalFly takes care of everything!
Have you lost something at Geneva Airport (GVA)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles everything: collection, packing, and shipping to your home or office.
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Lost Item Shipping
How to recover your lost or found items at Geneva Airport
1. Contact the Lost and Found Office
Once they find your lost item, they will provide a reference number. You will find the contact details in the next section.
3. Receive it at your home
After payment, we collect the item directly at the airport and ship it to your home.
Lost something at Geneva Airport? Here's what to do
If you lost something at Geneva Airport (GVA) or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.
In the airport terminal
Send an email or call
Public areas lost property (Airport Police): +41 22 427 57 90 (07:00–19:00). Airline/checked baggage (Swissport): +41 848 555 200 · [email protected] · Online: missing-bag.swissport.com.
Confirmation
If the office finds the item, they will contact you and provide a reference number.
Home shipping
Request our collection, packing, and shipping service for found items. Receive it at home without returning to the airport.
Forgot something on the plane in Geneva?
Forgot something on the plane in Geneva?
Choose your airline/handler
Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage (Swissport, dnata, or airline desk).
Airline searchWait for confirmation
If your item is found, you will receive a reference number to retrieve it.
Home delivery
Request a quote and we will arrange collection at the airport and delivery to your address.
Frequently Asked Questions
How do I know if the airport has found my lost item?
Contact Geneva Airport Lost & Found (Airport Police for public areas, or the airline/handler for cabin/checked baggage). If they have located it, they will inform you and give you a reference number.
What do I do when the office confirms they have found my item?
Request your quote from PostalFly and we take care of the collection, packing, and shipping.
How much does shipping for lost items cost?
It depends on weight, volume, and destination. You will receive a clear quote in less than an hour.
What kind of items can you recover?
- Phones, tablets, and laptops
- Personal documents (ID, passport, driver’s license)
- Carry-on luggage, backpacks, suitcases
- Clothing, glasses, headphones, jewelry
- Valuable or sentimental items
🎯 If Lost and Found has your item, we will get it to you wherever you are.
Request shipping for your lost item now
From the Geneva Airport Lost and Found to your home, PostalFly handles it all. Avoid paperwork and travel. Recover your belongings comfortably, quickly, and securely.
👉 Request your quote in under a minute.
Request quoteLost and Found Office Location at Geneva Airport
If you prefer to collect your item in person, go to the Lost and Found areas at Geneva Airport. We can also manage collection and shipping to your address.
Location
Arrivals level, public area (Airport Police desk for public-area items)
Address
Genève Aéroport, 1215 Genève Aéroport, Switzerland
Contacts
Airport Police Lost property: +41 22 427 57 90 (07:00–19:00)
Swissport (baggage service / claims): [email protected] · Online: missing-bag.swissport.com
dnata Geneva (general): +41 22 555 94 11 · [email protected]
Opening hours
Airport Police desk: daily 07:00–19:00
Note: After 24h (48h on weekends) public-area items may be transferred to the Cantonal Lost Property Office (SCOT).
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