Paris Charles de Gaulle Airport Lost and Found (CDG)

We recover your lost items and send them directly to your home!

From the CDG Lost and Found Office to your home: PostalFly takes care of everything!

Lost something at Paris Charles de Gaulle (CDG)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles collection, packing, and shipping to your home or office.

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Paris Charles de Gaulle Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Paris CDG

Contact

1. Contact the Lost and Found Office

Once they find your lost item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Paris Charles de Gaulle? Here's what to do

If you lost something at CDG or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at CDG – Terminal 2, Gare SNCF/TGV, Level 3

In the airport terminal

1

Contact Lost & Found / terminal office

Online form: Report a lost item (CDG).
Location: Terminal 2 — Gare SNCF/TGV, Level 3 (niveau 3).

2

Confirmation

If the office finds the item, they will contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service for found items. Receive it at home without returning to the airport.

Forgot something on the plane at Paris–Charles de Gaulle?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage at CDG.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Paris skyline and Charles de Gaulle Airport

Frequently Asked Questions

How do I know if the airport has found my lost item?

At CDG, submit a report via the online portal (see contacts below). If they have it, you will receive a reference number.

What do I do when the office confirms they have my item?

Request your quote from PostalFly and we take care of collection, packing and shipping to your address.

How much does shipping cost?

It depends on weight, volume and destination. You’ll receive a clear quote in under an hour.

What kind of items can you recover?

  • Phones, tablets and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost & Found has your item, we’ll get it to you wherever you are.

Request shipping for your lost item now

From the Paris–Charles de Gaulle Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel—recover your belongings comfortably, quickly and securely.

👉 Request your quote in under a minute.

Request quote

Lost and Found Office Location at Paris–Charles de Gaulle (CDG)

If you prefer to collect your item in person, go to the Lost and Found areas at CDG. We can also manage collection and shipping to your address.

Location

Terminal 2, SNCF/TGV station (Gare), level 3 (niveau 3).

Address

Paris–Charles de Gaulle Airport (CDG), Terminal 2 – Gare SNCF/TGV, Niveau 3, France

Contacts

Online portal: Submit a lost property report

Checked baggage: contact your airline or its ground handler at CDG.

Opening hours

Monday–Sunday: 09:00–12:00 and 13:00–17:30