Frankfurt Airport Lost and Found

We recover your lost items and send them directly to your home!

From the Frankfurt Airport Lost and Found Office to your home: PostalFly takes care of everything!

Have you lost something at Frankfurt Airport (FRA)? No need to return to the airport. Once the Lost & Found confirms they have your item, PostalFly handles everything: collection, packing, and shipping to your home or office.

Request service
Frankfurt Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Frankfurt Airport

Contact

1. Contact the Lost and Found Office

When they locate your item, you’ll receive a reference number. You’ll find the contact details in the next section.

Quote

2. Request a Shipping Quote

In under 1 hour, we’ll email you the total cost of the service.
Receive

3. Receive it at home

After payment, we collect the item at the airport and ship it to your address—worldwide.

Lost something at Frankfurt Airport? Here’s what to do

If you lost something in the terminal or aren’t sure where it is, follow these steps to recover it easily.

Frankfurt Airport Lost and Found

In the airport terminal

1

Submit a loss report or call

Use the official Lost & Found online form: Notification of loss, or call the Lost Property line +49 69 690 32600 (Mon–Sat, 08:00–16:00).

2

Confirmation

If the office has your item, they’ll contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service. Receive the item at home—no airport return trip needed.

Forgot something on the plane in Frankfurt?

1

Choose your airline

Use our search tool to find the airline’s contact for cabin items or mishandled checked baggage.

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane in flight over Frankfurt (FRA)

Frequently Asked Questions

How do I know if the airport has found my lost item?

Submit a report via Frankfurt Airport’s Lost & Found form or call the Lost Property line. If located, they will inform you and issue a reference number.

What do I do once the office confirms they have my item?

Request your PostalFly quote and we’ll manage collection, packing, export paperwork (if needed), and delivery.

How much does shipping cost?

Prices depend on weight/volume, destination, and packaging. We’ll email you a clear, all-in quote—usually in under an hour.

What items can you recover?

  • Phones, tablets, laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-ons, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost and Found has your item, we’ll get it to you wherever you are.

Lost and Found Office Location at Frankfurt Airport

Prefer to collect in person? Visit the Lost Property office at Frankfurt Airport. We can also manage collection and shipping to your address.

Location

Terminal 1, Area A, Level 0 (Lost Property)

Address

Flughafen Frankfurt, 60547 Frankfurt am Main, Germany

Online report

Lost & Found form: Notification of loss (official form)

Phone

Lost Property line: +49 69 690 32600 (Mon–Sat, 08:00–16:00)

General info: +49 1806 372 4636 (Mon–Fri, 08:00–16:15)

Opening hours

Daily service commonly indicated around 08:00–16:00 for the Lost Property desk (check current hours before visiting).