Krakow Airport Lost and Found

We recover your lost items and send them directly to your home!

From the Krakow Airport Lost and Found Office to your home: PostalFly takes care of everything!

Have you lost something at Krakow Airport (KRK)? No need to return to the airport. Once Lost & Found confirms they have your item, PostalFly handles everything: collection, packing, and shipping to your home or office.

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Krakow Airport terminal – Lost & Found

Lost Item Shipping

How to recover your lost or found items at Krakow Airport

Contact

1. Contact the Lost and Found Office

Once they find your lost item, they will provide a reference number. You will find the contact details in the next section.

Quote

2. Request a Shipping Quote

In less than 1 hour, we will email you the cost of our service.
Receive

3. Receive it at your home

After payment, we collect the item directly at the airport and ship it to your home.

Lost something at Krakow Airport? Here's what to do

If you lost something at Krakow Airport or are not sure if it is at the Lost and Found office, follow these steps to recover it easily.

Lost property office at Krakow Airport arrivals

In the airport terminal

1

Contact Lost & Found

Submit the official form here: krakowairport.pl/en/lost-and-found-office-form. They will contact you if your item is located and provide a reference number.

2

Confirmation

If the office finds the item, they will contact you and provide a reference number.

3

Home shipping

Request our collection, packing, and shipping service for found items. Receive it at home without returning to the airport.

Forgot something on the plane in Krakow?

1

Choose your airline/handler

Use our search tool to find the airline or ground handler contact for cabin items or mishandled checked baggage (Welcome Airport Services, LS Airport Services, or the airline desk).

Airline search
2

Wait for confirmation

If your item is found, you will receive a reference number to retrieve it.

3

Home delivery

Request a quote and we will arrange collection at the airport and delivery to your address.

Airplane over Krakow and the Vistula River

Frequently Asked Questions

How do I know if the airport has found my lost item?

Contact Krakow Airport Lost & Found (official form or information line). If they have located it, they will inform you and give you a reference number.

What do I do when the office confirms they have found my item?

Request your quote from PostalFly and we take care of the collection, packing, and shipping.

How much does shipping for lost items cost?

It depends on weight, volume, and destination. You will receive a clear quote in less than an hour.

What kind of items can you recover?

  • Phones, tablets, and laptops
  • Personal documents (ID, passport, driver’s license)
  • Carry-on luggage, backpacks, suitcases
  • Clothing, glasses, headphones, jewelry
  • Valuable or sentimental items

🎯 If Lost and Found has your item, we will get it to you wherever you are.

Request shipping for your lost item now

From the Krakow Airport Lost and Found office to your home, PostalFly handles it all. Avoid paperwork and travel. Recover your belongings comfortably, quickly, and securely.

👉 Request your quote in under a minute.

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Lost and Found Office Location at Krakow Airport

If you prefer to collect your item in person, go to the Lost and Found areas at Krakow Airport. We can also manage collection and shipping to your address.

Location

Passenger terminal, level +1 (next to Security Check Point) • Additional desks in Arrivals hall & public area east section, level 0 (behind the Visitor’s Centre).

Address

Krakow Airport (KRK), kpt. M. Medweckiego 1, 32-083 Balice, Poland

Contacts

Phone: +48 12 295 58 00

Email: [email protected]

Opening hours

Lost & Found desks operate during airport hours; location details published by Krakow Airport.

Tip: File claims via the airport form for non-baggage items; for mishandled checked baggage, contact your airline/handler.